PRIVACY POLICY
Gilmer Arts and Heritage Association, Inc. (Gilmer Arts) knows that users of its website care about the personal information they provide to us. This privacy policy, which is part of our overall Terms and Conditions of Use, is designed to provide you with information about how we collect, store and use personally identifiable information obtained through our website.
We refer to this information as “personal information.” Gilmer Arts reserves the right to revise this privacy policy from time to time, and by using the Gilmer Arts website, you are agreeing to the terms of the then-current privacy policy. This policy covers how Gilmer Arts treats the personal information that it collects from its patrons in any manner, including via phone, by mail, at the Gilmer Arts venues and through the Gilmer Arts website.
HOW INFORMATION IS COLLECTED
When you wish to utilize certain features of our website services, we will ask you for information such as your name, address, e-mail address, telephone number, certain demographic information and (if needed) credit card information. We need certain information in order to register you as a unique user and let you access personalized services. However, other requested information is optional and can be given at your discretion.
Like most websites, the Gilmer Arts site uses “cookies.” A “cookie” is a text file, invoked by standard browser software, that we place on your hard drive to enable our systems to, among other things, recognize your browser, track transactions, and allow you to navigate our website without having to re-enter information. The information gathered by cookies is not made available to organizations. We may also automatically receive and store certain other types of information, such as the type of web browser you use or the pages you link to from the Gilmer Arts website.
In addition, Gilmer Arts incorporates tracking or measurement tools into our website and other communications which enable us to track your browsing activity on the Gilmer Arts website as well as across social media platforms or other non-Gilmer Arts websites and applications (known as “tracking tags”, “web beacons,” “action tags” or “single-pixel gifs”). If you utilize services which are linked to these tracking tags, these third-party services may also provide non-personal information to Gilmer Arts about your activity on non-Gilmer Arts websites and social media platforms, which we may utilize to increase the effectiveness of our promotional efforts and to personalize our services and offerings for you.
Cookies, tracking tags, and embedded third-party features provide overall usage patterns for our websites that we use for analysis and to provide personalized services and advertising content. Your browsing may be tracked by these third-party services for their own use and for their clients. Such tracking could give information about you as an individual to third-parties based on your browsing activity, but this information will not include personal information unless you specifically provide it.
The ability of tracking tags to gather and use your information through any third-party services is governed by that service’s privacy policy, which may differ from Gilmer Arts’ policies. Gilmer Arts is not responsible for the privacy practices or the use of the data collected by these third-party services.
USE OF INFORMATION WE COLLECT
Personal information collected through this website may be used by Gilmer Arts to communicate with you, register you as a user, allow purchasing and shipping of tickets, subscriptions, memberships and/or merchandise, enable you to participate in special promotions and to navigate the website without having to re-enter information, administer our website, comply with applicable law, and as otherwise provided in this privacy policy. We may occasionally make personal information available to select other organizations, including but not limited to, non-profit arts organizations, affiliated organizations, agents working on our behalf, companies or organizations with whom we have a contractual or sponsor relationship, or in connection with an asset transfer. We may also provide aggregated data to these and other organizations. Although we may make reasonable inquiries to determine that such other organizations maintain website privacy policies comparable to ours, we are not responsible for the enforcement of such policies.
Certain features of our programs use personal information to send updates and notices to registered users via e-mail. If you provide your mailing address or telephone number, Gilmer Arts may also use your personal information to contact you by mail or by telephone regarding special offers from Gilmer Arts, updated information about Gilmer Arts or the Gilmer Arts website, and new services offered by Gilmer Arts. If you wish to be removed from this contact list, you may do so by contacting Gilmer Arts directly. (See the “Whom To Contact If You Have Questions” section below).
You can browse our sites without logging on, and no personal information about you or your visit will be collected by Gilmer Arts. Some anonymous, statistical information is automatically logged when you access one of our sites, which allows us to make our sites more useful to you and others who use them by, for example, tracking which features of the site are most used by visitors. Information that is collected might include:
The date of the visit. The browser used (e.g., Firefox, Internet Explorer, Safari, etc.). The type of device used, and the Operating System on that device. A list of files downloaded or pages viewed. The Internet Protocol (IP) address of the machine through which the site was accessed. Any errors encountered.
You may purchase tickets anonymously if you choose to pay by cash in person at our Box Office.
THIRD-PARTY SERVICE PROVIDERS
Gilmer Arts may engage reputable third-party vendors in order to help us manage our website and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our website. The Gilmer Arts site may contain links to third-party websites. Once you leave the Gilmer Arts website, this privacy policy will not apply to such websites.
ADMINISTRATION OF OUR WEBSITE / COMPLIANCE WITH LAW
We may disclose your personal information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms and Conditions of Use or to protect the safety, property or other rights of our users or the public. In addition, we may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain, and improve our products and services. We also may disclose your personal information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process.
YOU CAN REVIEW AND CHANGE YOUR PERSONAL INFORMATION
We encourage users to update and edit their personal information and keep it current by notifying us of any changes. Contact us at gallery@gilmerarts.org if you wish to make any changes to your personal information or if you wish to change your preferences regarding receiving communications from Gilmer Arts, our partners, or selected third parties. You can also write to us at:
Gilmer Arts / 207 Dalton Street / Ellijay, GA 30540 / 706-635-5605
Please include both your old and new contact information so that we can make the appropriate changes.
SECURITY USED TO PROTECT YOUR INFORMATION
We take commercially reasonable steps to maintain the security of customer information via a variety of access controls, including password protection, electronic firewalls, and data encryption. However, Gilmer Arts does not guarantee the security of such information.
OTHER ORGANIZATIONS FEATURED ON OUR WEBSITE
We may provide links to other websites, but Gilmer Arts is not responsible for the privacy policies, terms and conditions of use, or content of any such websites. We encourage you to familiarize yourself with the privacy policies and terms and conditions of use of linked websites. You may agree to provide personal information to other companies who provide content for various parts of our website. If you agree to provide information to such companies, that information will be subject to their privacy policies.
CHILDREN UNDER THIRTEEN YEARS OF AGE
We do not knowingly collect personally identifiable information from children under thirteen years of age.
CHANGES TO PRIVACY POLICY
The Gilmer Arts may revise its privacy policy from time to time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.
INCLUSION POLICY
Gilmer Arts strives to include diversity, equity, and inclusion practices within all aspects of the organization and program planning. We welcome artists, performers, class participants, audience members, and gallery guests of all origins, cultures, and demographics. We encourage active participation in the arts with no barriers or biases toward any age, physical ability, gender, ethnicity, race, color, sexual orientation, geographic origin, political, spiritual, or religious beliefs, or socioeconomic status. When planning programs, performances, and exhibits, we offer a variety of options that can be enjoyed by all.
Gilmer Arts welcomes diversity, equity, and inclusion of all and maintains a zero tolerance for discriminatory or harassing behaviors toward any individual or group at any program, performance, or exhibit.
Gift Card Policy
1. Expiration Date
Our gift cards do not have an expiration date, meaning they can be used at any time. This ensures that our customers can enjoy the full value of their gift card whenever they choose to redeem it.
2. Gift Card Denominations
We offer gift cards in the following denominations:
$50, $100, $150, $200, $250, $300, and $500.
3. Usage Limits
Gift cards can be used over multiple transactions until the balance is fully spent. There is no requirement to use the entire balance in one purchase.
4. Refund Policy
Gift cards are non-refundable. Once purchased, gift cards cannot be returned, exchanged, or redeemed for cash.
5. Where Gift Cards Can Be Used
Our gift cards can be redeemed both in-store and online, providing flexibility for your shopping experience.
6. Discounts & Promotions
Gift cards cannot be combined with any other discounts or promotions. They must be used at face value as indicated on the card.
7. Minimum Purchase Requirements
There is no minimum purchase requirement when using a gift card. You are free to use it for purchases of any amount, subject to the available balance.
8. Lost or Stolen Cards
We will replace lost or stolen gift cards only if you can provide proof of purchase. Please treat your gift card like cash, as we are not responsible for unauthorized use.
9. Taxation
Gift cards are not subject to sales tax at the time of purchase. However, when redeeming the card, applicable taxes will be charged on the goods or services purchased.
10. Administering via Square
Our gift cards are administered via Square, allowing us to track balances and manage card redemptions both in-store and online. This ensures a seamless experience for our customers.
WHOM TO CONTACT IF YOU HAVE QUESTIONS
If you have any questions, please email us at: gallery@gilmerarts.org
This Privacy Policy was last updated March 2023.
